Tool Tips

Traffic Management App – Email Alerts

Email alerts can be set up at Step 3 of the Traffic Management App.

Template driven documents have been developed to make it easier to create email alerts, however keeping track of what emails have been sent is important too.  This is why it is now possible to see the status of an email alert when editing an existing TM Plan and resend an email alert which has already been sent.  Tip – resending an email alert can only take place once the TM Plan has been saved.

Status of emails

Scheduled email – when a future date is selected from the email alert calendar picker, the calendar icon (calendar) will appear next to the title of the email.

Create email alert-schedule

Pending email – if an email is scheduled to be sent on the same day, once the Traffic Management Plan has been saved, the email will be sent. The pending icon (lightening bolt)will appear next to the title of the email.

Create email alert-pending

Sent email – once an email has been sent, the sent icon (email envelope) will appear next to the title of the email.

Create email alert-sent

Occasionally Traffic Management Plans are updated and additional email alerts are required. It is now possible to resend a previously sent email alert after saving, by selecting the resend icon (right). The delete option allows users to remove a scheduled or pending email as well.

Pop-up messages appear when the mouse hovers over the resend icon which shows the date any emails were sent or are scheduled to be sent.

Create email alert-alertwassent

Create email alert-alertwillbesent

Saving time on TTROs

Creating Temporary Traffic Regulation Orders (TTROs) is a time consuming process for many Highway Authorities. The Traffic Management App significantly reduces the time it takes to create these documents and is designed to make the process as quick and easy as possible.

Keith Davenport the Traffic Manager at Warwickshire County Council said “the new Traffic Management App from Elgin hugely simplifies all the internal processes involved in raising temporary traffic orders, but to be able to publish the new routes instantly on to our own website, nationally via plus get our information into different navigation systems – that’s a real game changer for us!

By following the simpler steps (Locate, Plot, Publish) to build a Traffic Management Plan, users can auto generate the documents associated with a temporary traffic disruption. These documents might include the legal order, a notice, poster notice, advert or just an internal memo. The documents are template driven and are pre-populated with route details, road names, start times and works promoter (to name a few). Once the documents have been created users can circulate the information for internal consultation, to statutory consultees or choose to publish the information instantly on

Many Local Highway Authorities that are already subscribing to the Traffic Management App are making use of this functionality.


Road closures, diversion and other temporary traffic disruptions are inherently spatial and communicating and planning for these is most effective when it is best displayed on a map, with no boundaries on a national scale.

It is essential that the TTROs and other associated documents are readily accessible to the emergency services, local residents, businesses and road users; they will seek to access this information through a range of media and one of these will continue to be the local newspapers. But publishing TTROs and other related documents (notices, advertising poster notices, memo to legal on has the added benefit of real time updates, accessible on smart phones to view, download and print.

In light of the recent Department for Communities and Local Government invitation to pilot innovative ways of improving statutory notices, it would be very encouraging if many more Local Highway Authorities utilised the document template functionality and published TTROs and other related information on

For help getting started with the document template functionality on the Traffic Management App, refer to the User Guide or contact

TOOL TIP: Insert an image of the Traffic Management Plan into the document templates and add a website link to quickly access the plan on e.g.