user guide

Search and Navigation

  • Head to in your web browser.
  • You will see a cookie warning message at the top of the page when you first visit stores cookies web browsers so users have a more personalised experience. Cookies allow to remember things about a session, such as which map layers were last activated and what location was last viewed, so users can pick up where they left off last time.
  • You will see a box at the top left of the map with the heading What’s on this map. The information within this box will updated as you activate and deactivate different layers. You can change the active layers by clicking Customise my map.
  • Clicking the x in the top right of the What’s on this map box will close it, giving the user greater visibility of the map. The box will be replaced by an eye icon, which will bring the box back into view when clicked.
  • By default, the Road closures and diversions, Traffic Restrictions, Roadworks and Driver information map layers are active, displaying results that that are active or commencing today, Live incidents are also active by default.
  • You can find a location by entering a street name, parish, ward, district or local authority in the Where do you want to go? box. You can also search by USRN or works reference number.
  • The crosshair icon to the right of the Where do you want to go? box will zoom the map to your current location. This feature is not available in Internet Explorer 8.
  • You will see navigational tools on the bottom right of the map.
  • Use the plus and minus buttons to zoom in and out of the map, or drag the marker up or down the bar. You can also double click on the map to zoom to that location.
  • Click and hold the yellow figure, then drag and drop it onto the map to enter street view.
  • V74You can navigate street view by clicking on the arrows or by clicking and holding any part of the screen and dragging to the desired view. Click the x at the top right of the screen to return to the normal view.

Map Layers

  • The top icon on the left menu will expand the Map Layers options. You can also access these options by clicking on Customise my map in the What’s on this map? box. There are ten tabs in the Map Layers menu: Live incidents, Live traffic, Road closures and diversions, Traffic restrictions, Roadworks, Driver information, Public events, Public transport, Base map and Operational info.
  • Click on the arrow to the right of each tab to see which layers within can be activated or deactivated. A layer is activated when there is a tick in the box. Some layers are only visible at certain levels of zoom.
  • Live incidents will be visible on the map at any level of zoom. Clicking on a live incident will reveal a box containing information about that incident, for example, a description, the data source and its traffic impact.
  • The Live traffic congestion layer will reveal the current speed of traffic, where that information is available.
  • Road closures and diversions layers will present as lines along affected roads, accompanied by icons. Lines are only visible at certain levels of zoom, depending on their length. Clicking on these lines or icons will reveal detailed information about the closures and diversions, such as times in force, a description of the disruption, diversion directions, and attached documents.
  • Traffic restrictions will appear on in the same way as Road closures and diversion.
  • You can toggle to date range for the Road closures and diversions and Roadworks layers by clicking Today, Next two weeks, Next 12 months or by selecting a custom date range. Road closures and diversions and Roadworks that are active or commence during the range you choose will appear on the map.
  • Roadworks will present as icons in a similar fashion to how Live incidents do. The colour of the icon is determined by the impact it is expected to have on traffic. The picture within the icon shows what kind of work it is.
    V711Clicking an icon will reveal a box containing information about that work, for example, who is responsible for the works, within which highway authority it falls, a location, a description, permit status, if there are traffic lights present and a works reference number.
  • You can get limited information about a work by hovering over its icon. If you hover for a few seconds, the icon becomes an information box, as seen above.
  • Driver information layers include Traffic information signs, Traffic cameras and Car parks. Activate these layers by checking the box next to them. Clicking on the icons that appear on the map will reveal more information about these items. The information boxes that appear for Traffic information signs are black with yellow text, as you would see on a live traffic information sign on the road.
  • The Public events tab contains layers for traffic disruptions, such as Carnival/parade/street partyEntertainment event, Market, Other, Sport event. Clicking on the icons that appear when these layers are activated will reveal detailed information about the events, such as the time they are active and a description. 
  • Activating layers within the Public transport tab will reveal the locations of bus stops, train stations, tram stops and tube stations. (Please note that public transport information is unsupported beta functionality.)
  • V713Clicking on the icon for a stop or station will reveal real time information (when available) about the next services due to depart from that stop or station. The colour of the time will indicate if that service is on time, late or timetabled information only.
  • You can toggle the base map between Roads, Satellite, Terrain or OSM (Open Street Map) from within the Base map.
  • The Operational info tab contains many operational use layers. Please note that not all of these layers are available in all areas.
  • Advanced layers include Highway and District Authority boundariesWinter gritting routes, Bridges and restrictions, Traffic signals, Forward planning roadworks, section 58 restrictions and Lane Rental Scheme network; and NSG layers.
  • Activate any of these layers by checking the box or radio button next to them in the list. When and of the NSG layers are active, clicking on the line that appears will reveal the USRN and road name for that road.
  • Clicking on the line will reveal more comprehensive information in a new tab.

Email Alerts

  • allows you to create a regular email alert with information about works within your map view. To set an email alert for the map area you are currently viewing, select the envelope icon from the left menu.
    V720To set the alert, enter your email address and a description of the alert (which is useful if you would like to set multiple alerts); select the best option from the drop down menu next to Who are you? (this is for Elgin’s information and allows us to improve our services by identifying who is using the email alerts function); choose what information you would like included in the alerts next to Get alerts for; and choose how often you would like to receive the alert.
  • Click Set alert. You will then see a dialogue box explaining that you will receive a confirmation email to the specified address containing instructions.
  • Click on the link contained within the email to confirm that you would like to begin receiving email alerts.
  • You will be redirected to a confirmation page. Your email alert is now active.30

More information

  • Additional information about subject areas such as those pictured below can be accessed by selecting information icon from the left menu. Clicking each tab that appears in the list will reveal information about that subject.
  • Please note that has been designed to work on all mainstream devices including desktop computers, smartphones and tablets. It is compatible with all mainstream browsers and is backwardly compatible with older versions of Microsoft Internet Explorer back to version 8.
  • The question mark in the left menu will redirect you to
  • If you would like to contact the team at Elgin, you can reach them by email at
  • If you notice any potential errors with any functionality on, please email